Orders are shipped out within 1-2 days. You should allow a further 2 days for UK delivery, 3 days for European delivery and 5 days for international delivery.
For orders within the UK,
Your items will be posted using Royal Mail first class Recorded Delivery.
Royal mail will get a signature from whoever receives the item, but bear in mind that this may not be the person named on the address label.
If there's nobody available to sign for the item and the item is not collected or redelivery rearranged within seven calendar days, the item will be returned to us, with a note saying why they can't deliver it. Recorded signed for items are only held for 7 days at the sorting office. If the item is not collected from your local sorting office within this time it will be sent back to us, however this process can take up to 6 weeks if Royal Mail send the item to their returns depot in Northern Ireland! Because of this it's advisable to have somone at home to sign for your parcel or to take the 'tried to deliver' card to the stated sorting office to collect your parcel. We will email you on the day we ship your item so you know when to expect delivery.
Orders to Europe and the rest of the world will be posted using Royal Mails International Signed For service.
Your item is delivered to its destination by the registered postal service of that country. A signature will be taken at the delivery address (please note this will not necessarily be the addressee), which means the item is not left unattended or posted through a letterbox. If no-one is available to sign for the item then it will be retained by the postal administration. for a subsequent delivery attempt or collection by the addressee.
For Information on Returning Items Please look at the FAQ page.
Stock on our Online Shop
The stock we sell online is just a fraction of what we have in our stores. For more choice it's best to visit one of our stores. Also it may be worth noting that all stock online is held in our warehouse and not available to purchase instore. |
