We at Absolute Vintage LTD understand that shopping online involves a great deal of trust on your part. We know that when you shop with us you expect your information to be kept safely. We take this very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Our privacy policy applies to data collected on our website ( and social media (Facebook, Twitter, and Instagram).


Our website is intended for use workdwide by individuals who are 16 yrs or over.

What information we collect


In General. We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, fax number, and, if you make a reservation through our site, credit card information (such as credit card number, cardholder name, and expiration date). We also may request information for competition, such as social media handles, and mobile phone number. You can choose not to provide information to us, but in general, some information about you is required in order for you to register as a member; purchase products or services; participate in a survey, competition or promotion; ask us a question, or initiate other transactions on our site.


Purchasing for others Information. When you make a purchase an item for someone else through, we will request personal information, in relation to delivery, about that individual. You should obtain the consent of other individuals prior to providing us with their personal information, as any access to view or change their information will be available only through your account/order.


Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities and business partners, and add it to our account information. This will only be in reference to an order or a competition/promotional event. This information will be used to clarify required details such as updated delivery and address information, purchase history, and demographic information.


Social Media/Facebook. If you make use of any social media features on our website, the social media provider may send us information in line with their policies. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. Information regarding product recommendations or any Absolute Vintage savings or discounts exchanged between you and your friends may also be shared. Please note that, if you have Facebook (& Other Social Media), friends who like or shop with us, they may also have shared information about you with us through Facebook (& Other Social Media). If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings or the relevant settings/preferences for other social media providers.

How we use your information


We use credit card information (such as cardholder name, credit card number, and expiration date) for the purpose of completing your order on our site. We use other information about you for the following general purposes: to provide you with the products and services you requested; to provide you with order confirmation and updates; to manage your account, including processing bills and promotion notifications; to communicate with you in general; to respond to your questions and comments; to allow us to contact you for customer service, if necessary; to measure interest in and improve our products, services, and website; to notify you by email about special offers; to reward you as part of any reward and promotional program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, give refunds, or troubleshoot problems; to prevent potentially prohibited or illegal activities and to enforce our Terms of Use. We keep your information for a maximum of 10 years for purchasing customers and 5 years for queries, social media & other enquiries. After those times have lapsed we delete all data except paper receipts.


Email Communications. We want to make it easy for you to take advantage of competitions, promotions, and deals. One way we do this is by sending you email messages that contain information about our offers, deals, competitions, and promotions. For example, when we provide Free Delivery promotions. You may also receive an email to elicit your opinions through a survey so we can better provide an online and in-store experience for yourselves. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.


With whom we share your information


Absolute Vintage may share your information with the following entities:


• Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, distribution of orders, marketing, distribution of surveys or competition programs, and fraud prevention. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.


• Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners so that they can contact you directly by email or post about their products and services. Please note that we do not control the privacy practices of these third-party business partners.


• Companies within our corporate family. We may share your personal information with our affiliates and/or subsidiaries in the Vintage and Retail sector. This sharing enables us to provide you with information about products and services, both related to our organisation which might interest you. To the extent that our corporate affiliates have access to your information, they will follow practices that are the same described in this Privacy Policy.


We also may share your information:

•  Where required by law in the good faith belief that disclosure is necessary to comply with applicable laws or legal processes under the laws of England and Wales.

•  When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Absolute  Vintage, the website or users of the website; and in connection with our Terms of Use and other agreements.

•  In connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.


We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our websites receive or the most popular hotels and holiday destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest and to audit the efficacy of our advertising.


Additionally, our data on our website is collected by Google Analytics. They collect it so we can gather how many customers enter our site, what pages are visited, where people search from, and what country they are based. For more details on the data Google Analytics has, and it’s privacy policy visit


How you can access your information


You can access and update your contact information by logging into your profile on our website, You can close your Absolute Vintage account by contacting us at the email address listed below or by going to the "Account Closure" page of My Profile. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, for instance, order details and for analytical purposes as well as for recordkeeping integrity.

If you do not hold an account with us or wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete or modify the information that we hold about you by emailing us at the email address listed below. Unfortunately, we must keep certain data for UK Tax Reasons for a maximum of 10 years.


Your choices with respect to the collection and use of your information


As discussed above, you can choose not to provide us with any information, although it will be needed to make purchases or to take advantage of certain features offered by our company.


You also can add or update information and close your account as described above.


When you register as a member on of our website, you will only receive notifications such as the one informing you about the update of our Policies, potential mailing list options, and information about an order you have purchased. You will also be given a choice as to whether you want to receive email messages from us about special offers as well as messages about products and competitions with certain business partners. As a registered Absolute Vintage member, you can modify your choices at any time through the My Profile page. You will also be given the same choices when you fill in any form on our website by which you provide your email address to us.


Whether registered as a member or not, you also will be given the opportunity to unsubscribe from messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account or to your transactions on, without offering you the opportunity to opt out of receiving them.


Social Media Services - You can choose to access certain third party social media websites and services (such as Facebook) through our site. When you do so, you are sharing information with those sites and the information you share will be governed by their privacy policies (including that the site may share information with us). You may be able to modify your privacy settings with these third party social media websites. Please refer to the relevant provider policies for more information.


The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.


How we protect your information


We want you to feel confident about using to make purchases, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting personal information that is sensitive to you (e.g., credit card details) between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your information.


External links and social plug-ins


If any part of the website links you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

This may also be the case when any part of the website uses social plug-ins from other sites such as Facebook. Plug-ins such as Facebook's "Like" button, "Comments" and "Facebook Connect", can be identified by one of Facebook's logos, such as the "f" or "thumbs-up" icon, and in practice are like a little piece of Facebook embedded on the website. (The list of Facebook social plug-ins and their icons can be found here.) We also offer the option to register with our website via the "Facebook Connect" Plug-in, which allows registered users of Facebook to register with our website by using their Facebook account data without entering the required data manually on our webpage. Instead, your email address and Facebook ID will be transferred from Facebook to us and stored by us. When you land on any web page that uses these plug-ins, your browser sends certain information to Facebook. As with other sites that use these plug-ins, Absolute Vintage does not control this data exchange. To learn more about the information that Facebook receives when you visit a web page with one of their plug-ins, we recommend that you visit Facebook's help center page.



Visiting our website from outside the United Kingdom


The data protection and other laws of the United Kingdom and other countries that your data may be transferred to might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.



Changes to this Privacy Policy


We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.



How you can contact us

If you have questions about this Privacy Policy please contact us at:

Email: We will do our best to respond to your request within 48 hours.

Write: You may also write to us at Absolute Vintage